business owner Tag

Take risks and bet on yourself: Andrea Medaris from Dragonfly Psychological Services

  Andrea Medaris, the owner of Dragonfly Psychological Services, is the first guest on this new small business interview series I will be posting on the blog. Andrea and I have recently worked together on her business branding as well as her personal brand and I wanted to invite her to share some of her insights on being a business owner, the struggles she had to overcome, switching to online work during the pandemic, and much more. I hope you like it!   Hi Andrea! Could you tell us a bit about yourself? I’m a clinical psychologist and relationship therapist. I grew up in Texas, then spent my 20s moving all over the world before I went back to school in my early 30s.  I...

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6 processes you should automate in your small business

The day-to-day of running a small business involves many tasks that we need to perform regularly, some of them crucial to our success. By automating these processes, even partially, you will be able not only to save time and money but also reduce errors and market your business more efficiently. Here you have some ideas on tasks you can start automating today.   Pre-written email responses This one is the perfect example of how an automated process can save you loads of time. Take a minute to write a list of emails you send over and over: answering information requests about your products or services, follow-up emails to people who have expressed interest in your business, client reminders about ongoing services, project wrap-ups…...

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A guide to bullet journaling for small business owners

At the moment, the bullet journal method seems to be always present when talking about organization and productivity in any field you can imagine. But why is that? What makes this journaling concept so popular? If you are new to the bullet journal movement, you are about to find out. If you are a small business owner who already knows and uses a bullet journal, scroll down to the last section to download a super useful freebie.   What is a bullet journal?   As fancy as it may sound, a bullet journal is simply a planner that you can configure yourself on a blank notebook. Is that all? Yes and no. The creator of the method, Ryder Caroll, developed a simple structure and...

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3 easy tips for a better customer service

A good amount of positive reviews for any product or service you see on the internet, usually mention a great customer service in one way or another. This aspect of a business, especially if it is an online business, is crucial when it comes to brand reputation and client trust. It can really be a decisive factor when someone approaches you as a potential client. It is clear a lot of work involved goes a good customer service, but still, there are some simple actions you can take to start improving fairly easily and right away.   Use canned email responses No matter how extensive and detailed your website’s FAQs section is. You will always have to repeat the same info over and...

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5 apps and resources you need as a small business owner

Running a business involves a ton of hard work, wearing different hats at the same time and tackling endless to-do lists, among many other things you already know. There aren't any apps or tools out there that will take care of all this for you but there are some very useful resources that will definitely help you stay organized and make the most out of your time. Here you have some of my favorites.     Evernote You can think of it as a bunch of multimedia notepads. You can use each one of them to create lists or to keep track of any aspects of your planning: current projects, business expenses, interesting links to check later, pending product ideas...

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4 Videos About Productivity and Time Management

  I have taken a look at some of my favorite small (and big) business related YouTube channels and here you have a small selection of videos to get some really nice ideas. They are full of productivity and time management tips. I leave you with Natalie Sisson, Jacqueline Jensen, Jennifer Gosse, Alex Beadon and Marie Forleo. Enjoy!    ...

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